Examples of Our Work
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Corning – Science Products
The challenge was to train globally dispersed salespeople on the entire product line to increase worldwide sales. Accomplishing these goals required TraCorp to build an Custom Online Training application in a gaming environment and deliver it in nine languages. Covering not just products, the application teaches basic cellular biology and the scientific processes used in the industry. Corning expects that this familiarity with their products and industry processes will result in increased worldwide sales, and feedback from the sales force says "It's working!"
United Blood Services – MAK Systems Progesa Training
United Blood Services needed to implement a company wide software change in order to meet the challenge of Y2K compatibility. TraCorp created a 26-hour software training program that not only accurately simulated the software, but also provided complete tracking documentation leading to personnel certification in a FDA regulated environment. Training is currently underway and the response from both employees and trainers has been overwhelmingly positive.
TMSSC – Pathologist Training
Users within the five different medical disciplines of the Army, Navy and Air Force required training on mission critical software tasks in order to complete assigned job duties. To teach the software tasks, a simulation environment was created along a feedback rich structure that actually turned negatives into positives by using wrong answers as an opportunity to learn and try again. Note: This is just one example of many Custom Online Training applications TraCorp has developed to support the deployment and training requirements for military software systems.
TriWest – New Employee Orientation
How do you give your new employees an accurate, easy-to-access orientation to your company? How do you easily explain how to get to the company intranet on the first day, your company's history in healthcare, how your company is structured, and successful ways of interacting with customers? And, how do you know if your new employees understand the information? This all becomes easy with TraCorp's online learning new employee orientation! This course answered all TriWest Healthcare's new employee needs, and we even traced all the student scores to TraCorp's Learning Management System (LMS).
Banner Health – Weapons of Mass Destruction Series
Banner Health is preparing medical personnel to treat patients in the event of an attack involving Weapons of Mass Destruction. This extensive course series covers chemical, biological and radiological weapons. TraCorp used detailed animations to illustrate highly technical concepts such as the detonation processes of fission and fusion. We hope the knowledge gained from this training program will never have to be applied, but we know the students will be prepared!
ASTDD – Mobile Dental Clinic
Who says doctors don't make house calls any more? The Association of State and Territorial Dental Directors (ASTDD) do! ASTDD has developed a highly effective way of treating handicapped patients or those that live in remote locations with quality dental care through the Mobile Dental Clinic. ASTDD wanted to create a website that would educate, and provide resources to dentists interested in starting their own Mobile Dental Clinic. TraCorp developed a unique interface and made information available that was collected from a variety of volunteer agencies to create an excellent online resource for the dental community.
TMMSC- Theatre Medical Information Program (TMIP)
TraCorp partnered with Tri-Service Medical Systems Support Center (TMMSC) to create the Theatre Medical Information Program (TMIP) training course. Medical military personal were trained to correctly input information in a simulated software environment prior to being assigned to a location. The software was used to input medical information on military personal out in the field. The information covered MASH units as well as actual hospitals in order to predict trends and to organize bed status and availability.
Otis Elevator Company – Maintenance and Safety
Otis Elevator chose TraCorp to update an existing elevator maintenance and safety online training course. TraCorp's team seamlessly matched writing style, graphical look and feel, and interactivity to cost-effectively update the course.
NDC Health – Health Retail Rx Contracting Services Training
NDC Health wanted to train sales personnel on the comprehensive process that occurs between pharmaceutical companies and retail pharmacies. The goal was to enable more sales through a better understanding of NDC's contracting programs, contracting service, potential customers, customers programs and selling prescription retail contracting services. Sales scenarios were created to allow students to practice in a simulated environment followed by an assessment.
Indian Health Service – Dental Procedures
Ever need an emergency root canal in the middle of an Indian reservation? It would certainly help if the local dentist were trained in emergency dental procedures. That is exactly what we set out to do in this training program. Lesson topics are: Patient Dialog, Professional Observations, Diagnosis and Treatment, Plan for Treatment and Case Studies. Many highly engaging training scenarios were created for dentists. The success of this program is due to the hard work of public health officials Dr. Tom Taylor and Mary Beth Kinney, PhD, Ed. Dr. Tom and Mary Beth: This Bud is for you!
Siemens/Acuson – Mobile Ultrasound
TraCorp worked with the Siemens/Acuson Corporation to design a training program that would deliver on the Internet/Intranet, LAN/WAN, CD-ROM and videotape. They wanted to make sure that no matter what the limitations were for the customer, training would be available for their new portable medical ultrasound product. Training now delivers just-in-time at private medical offices and hospital emergency wards worldwide. With the release of the training package, they were able to minimize technical phone support and still continue to enjoy their ongoing status of unsurpassed customer service.
SPAWAR – SNAP Automated Medical Training
TraCorp partnered with the Space & Naval Warfare Systems Command (SPAWAR) to create the SNAP Automated Medical System (SAMS) training course. Navel personnel were trained to correctly input information in a simulated software environment. The software was used to document environmental and medical conditions onboard ships.
Banner Health – HIPAA Compliance Training
Banner Health needed to comply with federally mandated training for the Health Insurance Portability and Accountability Act (HIPAA). As a provider of health related services, Banner Health was required to implement a variety of different training courses for their employees and volunteers. Together, TraCorp and Banner Health designed a fun and interactive course that best addressed the needs of each individual end-user, while at the same time fulfilling all federal requirements for the training.
Yuma Regional Medical Center – New Employee Orientation
Yuma Regional Medical Center (YRMC) needed a way to train new employees during the first day on the job. YMRC teamed with TraCorp to develop a series of independent online learning modules covering critical policies and procedures. Training that normally took an entire day can now be completed within a few hours. All modules are launched and tracked through the HealthStream Learning Management System as the repository of all YMRC personnel training history.
Rio Salado College – The Ubiquity of Microorganisms Lab
Rio Salado College worked with TraCorp to prototype interactive virtual labs for their Microbiology curriculum. Virtual labs allow learning to occur outside the classroom - bringing lab experiences directly to the students. Students travel to virtual locations on a college campus and take swab samples of various objects to test for microorganisms. The online course provides feedback at each step if a student does not follow the correct procedure. Online interactive lab exercises not only provide students a safe environment to learn and practice procedures, but also allow students to learn anytime/anywhere without the need to visit the campus.
Phoenix Children’s Hospital – Bicycle Driver’s Ed
Phoenix Children’s Hospital teamed with TraCorp to create a children’s bike safety program funded by a grant from the Arizona Governor’s Office of Highway Safety and the Bikes Belong Coalition. Called “Bicycle Driver’s Ed,” the course’s goal is to reduce head traumas in children. Bicycle Driver’s Ed creates a fun and engaging learning environment that motivates children to complete the course and earn a Bicycle Driver’s License. The course includes a teacher’s Online Training Guide that meets state education standards for classroom use.
Surgical Laser Training
Under subcontract, TraCorp built a sophisticated training program for medical personnel to learn about the latest surgical laser. The Surgical Laser Training course uses Flash animations to simulate the laser’s capabilities and compare its features with competitive models. Experts in the laser’s use can now provide technical information to large audiences using these animations along with a companion PowerPoint presentation TraCorp also created.
Banner Health – Psychological Aspects of Terrorism
Banner Health hired TraCorp to develop a blended learning solution aimed at Emergency Department (ED) personnel. Using a combination of online and classroom training, the course allows ED personnel to explore the psychological effects of terrorism on individuals in their communities. The online learning portion features extensive role playing scenarios. A series of companion PowerPoint presentations and instructor notes allows greater exploration in training workshops. TraCorp also developed a scripted drill testing the effectiveness of each hospital’s ED with respect to terrorism preparedness.
Banner Health – HIPAA Contracting With Business Associates
TraCorp worked with Banner Health to create an online learning course to provide their Health Contract Coordinators with a comprehensive understanding of contract conditions for Business Associates as it relates to HIPAA regulations. Highly animated and interactive, this course includes the “Banner Game Show” to test employees’ knowledge of the privacy and security of healthcare information when working with Business Associates.
Ventana Medical System – HER2 SISH
Ventana Medical System hired TraCorp to develop online training for technicians and pathologists to become certified to run and interpret results of Ventana’s HER2 Protein Test. This protein test helps determine the correct treatment for certain types of breast cancer. Ventana’s goal was to ensure a high level of consistency in the protein test preparation, slide creation and in determining test results. TraCorp used a variety of learning strategies, from informational and knowledge-based training to highly interactive training with near-to-life practice exercises.