Creating training is highly collaborative
We work with your content experts (the people who know what the learner needs to know) to determine the knowledge and skill requirements by role. We then collaborate to verify the target audience's characteristics, such as learning goals, desired outcomes, preferred modality (online, in-person, virtual, or hybrid), and target languages. Then, we design and develop the solution.
An overview of our development process
After collaborating to identify the training need, we begin by designing the learning solution.
For an online/mobile solution, we create a storyboard of the content. Storyboarding is like writing a movie script and drafting each screen before we start the expensive animation work. After all stakeholders sign off on the storyboard, it is handed off to the media and graphics team to bring it to life rapidly.
For all other learning solutions, we create a design outline to describe each deliverable's flow, content treatment, and duration.The deliverable development is complete after all stakeholders sign off on the outline.
Deliverables undergo a client alpha, validation review, and a final approval. Prior to each review, they undergo a quality assurance review.
Need an update?
If your existing training needs an update—even if it's just a new delivery format, we can refurbish it for you. "Content readiness" is a factor we evaluate when pricing a project, and refurbishing or converting existing materials is less expensive than starting from scratch.