Motorola wanted to educate a worldwide audience at trade shows across the globe and then record pertinent target audience feedback to help build the next generation of products. This combination online survey and custom online training application demonstrates TraCorp's commitment to high quality communications pieces. Shown in Taiwan and South Africa, Motorola's intent was to solicit input from trade show attendees and to develop these ideas into next generation communications tools. The application was designed to stimulate the thought process and motivate users to assess the state of their company's communications future.
Six Sigma Fundamentals was converted from a classroom course to an online learning course. The classroom games, exercises and interactions with teammates were recreated in the online version. Students participate in activities with their online classmates to solve real world problems using Six Sigma tools and processes. The course environment follows an Olympic theme and backdrop. Activities are timed and medals are awarded upon successful completion.
Pierce Eislen hired TraCorp to develop short animations that quickly instruct learners to perform specific tasks within the Pierce Eislen Subscriber software, which is geared toward the commercial apartment industry. Learners view a brief narrated overview of the software task followed by an animated example of the task in a simulated environment. After the example animation finishes, the course provides a link directly to the Subscriber application so the learner can perform the task within the actual software.
TraCorp partnered with Tri-Service Medical Systems Support Center (TMMSC) to create the Theatre Medical Information Program (TMIP) training course. Medical military personal were trained to correctly input information in a simulated software environment prior to being assigned to a location. The software was used to input medical information on military personal out in the field. The information covered MASH units as well as actual hospitals in order to predict trends and to organize bed status and availability.
TraCorp created a fun, interactive training piece using Macromedia Authorware and Flash technologies. Students were presented with real-life customer service scenarios and were required to choose the best response for each situation. Interaction feedback (even for wrong answers) was used as an opportunity to increase learning by reinforcing core course concepts. The result was measurable improvement in both customer satisfaction and employee morale.
The Honeywell eGreen Belt (Advanced Six Sigma) Training Course is designed to teach lean manufacturing to a global audience. The course is loosely based upon the classroom version, but uses numerous interactive practice exercises that were specifically created for an international Internet-based audience. Learners are immersed in a role-play environment including a crime scene fingerprint lab that uses Six Sigma rules to solve problems.
TraCorp worked with the Commission for Accreditation of Rehabilitation Facilities (CARF) to create a training program for CARF’s 1200 assessors nationwide. To ensure assessors evaluate each facility with consistent methodology and criteria, the online learning course features a series of narrative interviews with key personnel that an assessor could potentially meet. Survey results from the evaluation are then reported through a simulation of CARF’s evaluation program.
Key ASML training personnel participated in TraCorp's Co-Development Program to create online training for their microchip production equipment, the PAS 5500 Scanner and the TwinScan. This machinery is so large it takes an entire Boeing 747 to ship it. It uses a combination of precision mechanical and electronic equipment including a laser and complex robotics. The goal was to create training for worldwide maintenance personnel and deliver it just-in-time as machines arrived at factories. The training is a big hit and has been given a very high rating by maintenance engineers. The program makes extensive use of animation to effectively demonstrate mechanical and electrical systems. Rigorous testing is built-in to determine competency.
Marketplace Diversity was designed to help Blue Cross Blue Shield of Arizona reach specific goals in their 8-Year Vision. The course touches upon a wide range of diversity topics directly related to the company. Students are encouraged to build a culture of inclusion and collaboration that will ultimately lead to a stronger organization.
Rio Salado College worked with TraCorp to prototype interactive virtual labs for their Microbiology curriculum. Virtual labs allow learning to occur outside the classroom - bringing lab experiences directly to the students. Students travel to virtual locations on a college campus and take swab samples of various objects to test for microorganisms. The online course provides feedback at each step if a student does not follow the correct procedure. Online interactive lab exercises not only provide students a safe environment to learn and practice procedures, but also allow students to learn anytime/anywhere without the need to visit the campus.
First American Registry historically distributed information through the use of seminars and needed to find a more efficient way to distribute resident screening information training. TraCorp's custom online courseware was the answer. The Effective Resident Screening course provides a step-by-step process for collecting and analyzing applicant information to make sound tenancy decisions for the rental property community.
TraCorp is working with the professionals at Inova Health Systems to provide skill assessments and ultimately healthcare careers to our wounded veterans. The Military to Medicine Program uses the TraCorp LMS and its media production services to create and deliver the content online.
Avnet worked with TraCorp to co-develop interactive online training to educate employees on the operations at Avnet distribution facilities worldwide. Avnet supplied the storyboards and TraCorp created the interactive exercises and media. Employees who take the course learn how the warehouses are designed to maximize both cost efficiencies and customer satisfaction.
Real life third-world factory environment scenarios were created to train the Company's Supply Management audit personnel and suppliers on proper Environmental Health & Safety practices. Company workers received training on correct responses to tough problems, including child labor and substandard working conditions. The goal was to improve the lives and working conditions of the supplier workforce. Students were presented with several factory scenarios and given choices regarding appropriate responses to the situation. Feedback was used to reinforce best practices. Company policies and procedures were available as hyperlinks within the training course for use as a reference during training.
Green Chefs - Blue Ocean is designed to teach Chefs how to create menu choices that sustain the ocean’s fish population. The course was created by the partnership of two non-profit organizations, Chef’s Collaborative and Blue Ocean Institute. The course shares interviews with famous Chefs who have adopted rules for menus that save the ocean’s fish from extinction. The course contains interactive exercises that allow the learner to create menus resulting in a sustainable fishing environment.
Choice Hotels teamed with TraCorp to develop its comprehensive Choice Advantage online learning program. Training hospitality personnel at more than 5,000 locations worldwide, Choice Advantage offers each employee a simulated environment to practice tasks related to his or her job. Courses range from enhancing customer service skills through dialogue-based scenarios to using computer simulation to instruct employees on basic hotel operations such as booking reservations.
Airborne Radar Management is probably the most widely distributed technical training program in Honeywell's history. The purpose of the program was to train pilots on how to interpret storm strength from radar images given different storm strengths, distances to the storm and aircraft antenna size. The answer was to build a full-blown simulator with data from the National Severe Storms Laboratory and let pilots experience different storm scenarios under varying conditions including altitude, storm age, strength and velocity. Training is not scripted and learning happens as students interact and change simulator parameters. As interaction occurs, an experienced pilot (Elmer) talks to a younger pilot (Laurence) and explains radar techniques and fundamentals. The program also allows aerospace instructors to turn off the audio track and use the program as a learning aide in the classroom.
This program was a semifinalist for Macromedia's Peoples Choice Award, beating out over 1,400 other worldwide entries. It is still used as a case study on Macromedia's website.
Banner employees have a duty to work within their regulatory environment. The Code of Conduct course delivers the internal standards that must be followed by all Banner employees. First employees review the compliance program while considering how it fits in to Banner’s mission. Ethics are practiced by applying them to common workplace scenarios.
Salt River Project, the oldest public utility in Arizona, hired TraCorp to create the Foundations of Electricity course for its employees. Through interactive experiments and discovery exercises, learners expand their “electrical” knowledge. Topics range from Ohm’s Law and how current flows through conductors, to operational and safety issues such as generator output and equipment grounding. Combining engaging instructional strategies with interactive, animated media allows learners unfamiliar with electricity to quickly visualize how it works in a way they can easily understand, and will not soon forget.
Who says doctors don't make house calls any more? The Association of State and Territorial Dental Directors (ASTDD) do! ASTDD has developed a highly effective way of treating handicapped patients or those that live in remote locations with quality dental care through the Mobile Dental Clinic. ASTDD wanted to create a website that would educate, and provide resources to dentists interested in starting their own Mobile Dental Clinic. TraCorp developed a unique interface and made information available that was collected from a variety of volunteer agencies to create an excellent online resource for the dental community.